How to Write Product Descriptions That Sell: A Guide for Small E-commerce Sites

  09/23/2024

Here’s a guide on how to write product descriptions that sell and boost your small e-commerce site’s performance.

Understand Your Target Audience

Knowing your target audience is crucial before you write. The demands, wants, and pain points of your target audience should be directly addressed in your product descriptions. Take into account aspects such as age, gender, way of life, and purchasing patterns. Do they have a budget, or are they prepared to spend extra for superior quality? For instance, include environmentally friendly materials in your description if your audience is concerned about sustainability. If they're tech fanatics, emphasize the product's cutting-edge features.

Focus on Benefits, Not Just Features

While listing a product’s features is important, what truly sells is how those features benefit the customer. Instead of simply describing what the product does, explain how it improves their life. For example, instead of saying, “This jacket is made of waterproof material,” say, “Stay dry and comfortable in the rain, thanks to our jacket’s waterproof fabric.”

Tell a Story Around The Product

A compelling story can transform a simple product into something memorable. Create a compelling story that the buyer can relate to rather than just giving them boring information. Say something like, "Start your mornings with the perfect cup of coffee, brewed to perfection in just minutes," in place of a generic description for a coffee machine. Our coffee maker makes sure that every cup is rich, smooth, and fulfilling, whether you're racing out the door or enjoying some quiet time.

Use Clear and Persuasive Language

Avoid overly technical jargon or complicated terms in your product descriptions. Your goal is to make the product easy to understand and desirable. Ensure your wording is convincing and speaks directly to the buyer. For various e-commerce sites, simple, uncomplicated words are ideal, especially when speaking with a diverse clientele.

Incorporate Keywords for SEO

Well-written product descriptions also raise the search engine rankings of your website. Include pertinent keywords that your target market is likely to use while looking for goods similar to yours. However, refrain from overloading your descriptions with keywords because this will make them sound artificial and detract from the customer experience. For example, if you're selling eco-friendly tote bags, include terms like "sustainable tote bags," and "reusable shopping bags" in your product descriptions.

Include Social Proof and Testimonials

Incorporate customer reviews, testimonials, or real-life use cases into your product descriptions. Social proof helps build trust and can reassure hesitant buyers about the product’s quality and effectiveness. A modest e-commerce site can benefit greatly from featuring a few heartfelt testimonials from happy clients.

Create Urgency with Limited-Time Offers

Create a sense of urgency to entice quick purchases. Customers may respond swiftly to limited-time specials, low-stock warnings, or exclusive bargains. For instance, "Order today for free shipping, only three left in stock!" or "Limited-time offer: Save 20% when you buy today!" Indecisive customers may be persuaded to buy by urgency. Urgency can help push indecisive shoppers toward making a purchase.

 

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